Shipping and Returns
How long does my order take to ship?
Orders are processed within 1-3 business days from the time your order is placed. Once processed, shipping times depend on your location and the shipping method selected at checkout.
Standard shipping typically takes 5-7 business days.
Expedited shipping is available, and delivery usually takes 2-3 business days.
You will receive a tracking number once your order has shipped so you can stay updated on its progress. If you have any questions or need assistance with shipping, feel free to reach out to us!
Do you offer international shipping?
Yes, we do offer international shipping! We currently ship to most countries worldwide. Shipping costs and delivery times vary based on your location, and will be calculated at checkout. Please note that customs fees, duties, or taxes may apply depending on your country’s regulations, and are the responsibility of the customer.
If you have any questions about international shipping or your specific location, feel free to contact us!
What is your return policy?
We want you to be completely satisfied with your purchase. Please review our return policy for both physical and digital products below:
For Physical Products:
We accept returns on most physical items within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and with the original packaging.
How to return an item:
Contact us at [your email] with your order number and reason for return.
We’ll provide return instructions and a return shipping address.
Once we receive the returned item, we will process your refund or exchange.
Please note that shipping costs are non-refundable, and the customer is responsible for the return shipping fee. Custom or personalized items are generally non-returnable unless damaged or defective upon arrival.
For Digital Products:
Due to the nature of digital products, all sales are final. Once the product is purchased and downloaded, we cannot offer refunds or exchanges.
However, if you encounter any issues with your digital download or the product is not working as expected, please contact us at [your email] within 7 days of purchase. We’ll work with you to resolve the issue, whether it's sending you a new file or offering a solution.
If you have any questions or concerns, feel free to reach out to us. We’re here to help!